Refund Policy
🔥 Refund Policy – Needoras® Premium Outdoor
📅 Effective Date: June 11, 2025
📧 Contact: erobroslimited@gmail.com
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🛡 Satisfaction Guarantee
At Needoras, we are committed not only to providing high-quality and durable outdoor gear, but also to ensuring a seamless shopping experience. If your purchase doesn’t meet your expectations, we’re here to help.
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⏱ Return Window & Eligibility
• You may request a return within 14 days of receiving your order.
• Items must be unused, undamaged, and returned in their original packaging.
• Customized or hygiene-sensitive items, and items marked as final sale, are not eligible for return.
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🔄 Exchange Options
• You may choose to exchange your product instead of returning it.
• Exchanges are subject to stock availability and will be processed with an equivalent item when available.
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🚚 Return Instructions
1. Email your return request to erobroslimited@gmail.com
2. You will receive a unique return authorization and return address.
3. Ship the item securely with a trackable courier.
4. Once received and inspected, we will initiate your refund within 5 business days.
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💸 Refund Policy
• Refunds are issued to the original payment method (credit card, Stripe, Shop Pay, etc.)
• Shipping charges are non-refundable.
• Bank processing times may take an additional 3–7 business days.
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📦 Return Address & Tracking
The return address will be provided to you via email once your request is approved.
We recommend using a trackable shipping service and sharing the tracking number with us for a smoother process.
Our support team personally follows up with you at every step of the return process.
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📍 Company Details
Business Name: Erobros LTD
Registered Country: United Kingdom
Email: erobroslimited@gmail.com